If the passenger travels with the Alitalia airlines, they will receive many facilities like offers, vouchers, refunds on cancelling the flight, etc. To know about the refund policies and process of Alitalia airlines, they need to read below. 

The refund policies of Alitalia airlines are below mention. 

If the passenger makes the bookings from the official website of the Alitalia airlines and then cancels the bookings within 24 hours, they can receive a complete refund. 

If the passenger cancels the bookings after the free, they will need to pay the flight cancellation charges and receive the refund. 

If the passenger makes the bookings by using any miles and offers, then they cannot get any amount in the refund but will be liable to get a voucher which they can use anytime within 12 months. 

Suppose the passenger cancels the flight due to any death happening in their family. In that case, they will need to show the proper documents to the officials of Alitalia airlines, and they can cancel the flight without paying any charges. 

If the passenger gets any medical issues, they will need to show the proper documents from the registered institution and cancel the flight without paying any charges. 

Suppose the flight is delayed due to technical issues, or less staff, etc., for more than five hours. In that case, Alitalia Airlines officials are liable to arrange a new flight for the passenger or give them complete care at the airport. If passengers want, they will get a complete refund after a flight cancellation. 

If the flight is delayed due to weather issues, political issues, or other natural and then the passenger cancels the flight, they will need to pay the flight cancellation fee, and then they will get a refund. 

If the passenger makes the bookings through any official representatives of Alitalia airlines, they will need to contact them to cancel the flight and get a refund. 

Steps to take a refund from Alitalia airlines are given below.

• First visit to the official website of the Alitalia airlines in your search engine 
• After this, you must click the manage bookings option on the page. 
• Next, you need to fill out the passenger's last name and booking reference number in the mentioned space. 
• Your bookings will be open; you need to select the booking in which you want to cancel. 
• Further, you have to open the section to cancel the flight.
• Fill out the genuine reason for the flight cancellation and, if possible, attach valid documents like a medical certificate, etc. 
• After this, you need to find the refund application form, mention the flight details and passenger details, and submit that form. 
• Last you will receive a flight cancellation message with the contact number. 

 Time taken to get the refund are below mention. 

If the passenger goes to any domestic destination and then cancels the flight, they will need to wait for 14 days to get a refund. 

If the passenger books any international flight and then cancels it, they will need to wait for 20 days. 

The above process will guide you on How do I get my money back from Alitalia? Still, if any passenger finds any issues following the above procedure, they can also contact the official representative of Alitalia airlines.