People of different countries choose United Airlines because it has on-time safe flights that go to many cities with services like in-flight food and good seats. But when people travel with United they feel worried because they cannot talk to their loved ones during parts of the flight. This article gives clear information about United’s policy on phone use and ways to stay connected without calls.

United Airlines Mobile Use Rules

No voice calls

Keep in mind that on United flights, you are not allowed to make normal voice phone calls and airlines block calls of voice type because they may disturb other passengers.

Airplane mode

Also you must set your phone to airplane mode once the flight takes off.  But airlines like United allow you to use WiFi or Bluetooth if the flight supports it.

Use of WiFi

On most United flights there is WiFi so you can use apps, video chat or email but you may not use voice calls even over the internet (VoIP) during flight.

Takeoff and landing

During takeoff and landing you must switch off or put all electronic devices in airplane mode. This is a safety rule so only certain devices that are allowed in airplane mode can be used.

United Airlines In-Flight Connectivity Options

Messaging apps

When you cannot make a phone call on the plane you can send your messages when the flight has WiFi and you can use apps like WhatsApp, Telegram or Facebook.

Offline tools

Before you fly you can prepare your offline tools like download maps, offline messages, or videos that tell loved ones where and when you arrive and share those later.

WiFi video chat

On some flights of United airlines WiFi supports good speed so use video chat apps without voice over cellular but check rules because service may not be allowed sometimes.

Flight tracking and arrival alerts

Also use flight tracking apps to share your flight path or arrival time. Many apps let you send an alert when you land so loved ones see this and know when you arrive.

Ways to Contact United Airlines for a Refund Request

• You can go to the United Airlines website and find the Refund request form. 

• After that fill out the refund form with your details, reason for refund and other asked information.

• Then submit the form online and wait for confirmation that United got your request.

• At last United Airlines will process refunds and your money may take up to 20 business days. 

• You can also contact customer service by phone or through their help center with your confirmation number.

Conclusion 

When you fly with United Airlines then understand clearly that you cannot make voice calls during flight because United follows safety rules and law but you can stay in touch by WiFi. In case you need your money back and you think, How do I contact United Airlines for a refund request? Then fill the form with your full details and follow United’s policies.