People use Google tools for many works because these tools can make work easier like Gmail helps millions send and receive messages every day. But when a tool like Gmail doesn't work then people get worried because they depend on it for work and they might miss urgent messages or fail to reply on time. This guide shares important things about what to do if Gmail is not working along with common reasons why Gmail stops working.

What to Do When Gmail Stop Working

Internet connection

It is necessary to check your internet connection because sometimes the Wi-Fi signal is weak or the mobile data is off so Gmail cannot load messages. 

Update the Gmail app 

When your Gmail is not working then it might be because the app or browser is old so go to the app store and update the Gmail app and after updating close and reopen Gmail. 

Try a different device 

Note that sometimes the problem is just with one device so if Gmail will not open on your phone then try it on a tablet and also you can try another browser.

Contact Google support 

But if you have tried all the above but Gmail still refuses to work then it is time to ask Google for help. Use the live chat feature or you can post in the Google Help Community.

What Makes Gmail Stop Working

Full storage space 

Google gives you a set amount of storage and when this fills up you cannot send or receive new mail so remove old messages or delete large attachments.

Google server outages

Very rarely, Google’s own servers can go down for updates or fix issues and this can stop Gmail for many people at once. So wait for some time when this happens 

Network issues

When your Wi-Fi or mobile data is unstable then Gmail can hang or fail to load messages. Check your connection because a strong network helps to keep Gmail alive.

Wrong settings 

Also sometimes wrong settings like ad blockers or filters stop Gmail from working properly so you can turn them off and try again to see if Gmail works.

How to Use Google Live Chat

• For chat you can sign in to your Google account on the support.google.com website.

• Then click on Get help and choose Gmail as your topic.

• You will see chat as an option when you meet the plan requirements like Google One subscription.

• Then click Chat and wait a moment while you connect to an agent.

Conclusion

So when Gmail is not working then fix it with basic steps like checking your internet and restarting the app because small actions fix the problem quickly. Also it is good for you to keep your Gmail clean and updated so you avoid common problems like full storage or old app issues. Also in case of other issues you can use google live chat because it connects you to real help with clear google support.