Netflix is an American-based OTT provider that was developed to provide over-the-top streaming services. As a DVD rental service, Netflix was launched in 1997, and in 2007, it transitioned into a streaming platform. It has replaced channel-based televisions in many homes with smart TVs worldwide, and the process continues. Currently, Netflix is a popular source of entertainment for a vast population. Thus, if there is any issue with streaming any show over the platform, your entertainment and leisure time will suffer, which won't be good. Therefore, through the following guide, you can become aware of the common issues that distract you from your entertaining time and how to solve them. 

Common Issues While Streaming On Netflix and Their Solutions

Your screen buffers or freezes

You may not explore and stream your favourite show on Netflix, as the screen is buffering or freezes. 

• Solution: Netflix requires a stable internet connection with a minimum speed of 3 Mbps for SD or 5 Mbps for HD to stream your favourite shows or movies. Thus, you must ensure that such internet speed is maintained on your device. 

Netflix stops responding 

It may happen that while using the app, Netflix stops responding, and your entertainment source gets stopped.

• Solution: It can happen if you use the old version of Netflix. Thus, you are required to update Netflix and log in once again.

Facing difficulty in log in to your Netflix account

Sometimes, you may try very hard to log in to your Netflix account, but you cannot log in and thus stream your desired show.

• Solution: This can happen when your login ID or password is incorrect. Instead of trying very hard, you can double-check your credentials and click on "Forgot password" if you are unsure. 

Problem regarding sharing your Netflix account

You may have shared your Netflix account with your friends or family, and now you are having trouble, as Netflix doesn't show you your desired content because many people are watching on the app.

• Solution: Netflix has a specific policy for using its app, which limits the number of devices that can use the same account simultaneously. Thus, you can either extend your plan, which increases the number of devices that can use the app simultaneously or limit the devices on which the app is streaming. 

Problem in seeing the content in your Netflix account

You may not be able to explore some content on your Netflix account.

• Solution: Some content may not be available on Netflix in your specific region due to licensing issues. So, there is no problem if you can't see some specific content. 

Conclusion

Though some of the common issues have been discussed in the above blog, if you face any problem and think about "How do I contact Netflix support?", then you can easily call or email Netflix's customer support team. Its dedicated customer service team will help you solve your issues as soon as possible so that your entertainment source doesn't stop and you can continue with the fantastic show or movie you are watching on the app.