Supposedly, if you are flying through Japanese Airlines for the first time and you want to know about the boarding procedure, check-in process, baggage handling, ground facilities, or any other service. You can contact the concerned airlines through different modes of communication to acquire information about the same. Here are some of the ways through which you can contact Japanese Airlines customer service and ask for their assistance. Choose the option that suits you best according to your suitability out of all the provided methods.
Contact via call
The simple way to know about airline services is through a phone call. You can dial the Japan Airlines phone number- +1 802 304-5760, to seek their assistance. It is advised to approach the support team from 5 a.m. to 6 p.m. in Pacific Standard Time because this is when they are most active and answer most amount of calls. You can inquire about any amendment in the refund policies, whether there are any offers going on travels, etc. You may find a lot of busy lines during this time frame, but their response time is pretty good.
Message them on social media.
Japanese Airlines also connects with its consumers through various social media platforms on which they operate. It is a very good way if you want to verify their authenticity in dealings and comfort in the services provided. To find their networking sites, you need to visit their official website. Scroll down till you reach the footer area, and you will find a 'Follow us' section under which you will find all their social media channels. It is always better to read the reviews of people on these social platforms to know their personal experiences with the concerned airlines.
Ask the helpdesk
Visiting the helpdesk of the airline is another way to communicate with the officials. If you do not want to contact them through the JAL phone number, reaching the helpdesk also provides a real-time conversation. You can also check the ambiance of the airport and how the support team behaves and communicates with the passengers. You can submit your requests, file complaints, and inquire about their in-flight meal arrangements, cabin cleaning service, beverage facilities, etc. The technical team is available at the helpdesk 24 hours a day, 7 days a week in your service.
How can you contact the Japanese Airline from Australia?
You can have a word with the officials of the JAL by placing a call on the Japanese Airlines Australian phone number - +1 802 304-5760. They will provide you with all the details regarding the flight timings of their airlines from your location and which terminal you need to report to for boarding your flight. Carefully follow the instructions of the IVR to reach the right person for a specific and tailored solution to your issue. JAL responds to their customers' problems with personalized responses within 30 days of receiving their complaints, requests, and inquiries.
