How do I get immediate special assistance at Lufthansa Airlines?
When you are finished with the ticket bookings, then realize that you are traveling with senior citizens who might need special assistance. During such times, you should know how you can get special assistance instantly without any problems. However, Lufthansa Airlines has provided many mediums through which you can make Lufthansa special assistance requests and get them from the Airline. We will discuss all these methods further in detail so that you can decide which process is best to request wheelchair assistance from the Airline.
How can I dial Lufthansa Airlines' special assistance number?
If you want the Airline to book the special assistance immediately for you without taking much time then you need to contact them on the phone. Calling the executives will undoubtedly be the best way as it does not take much effort, and you just have to inform the Airline that you require assistance. The mentioned process will help you talk to a live person:
- First, you have to dial 1 (800) 645-3880, the Lufthansa special assistance phone number, to connect with the Airline.
- When your call is received a computerized voice will appear that will help you guide on how the call is going to work.
- You will be given IVR instructions, and you will be required to look for special assistance and press the same key.
- Then the call will be connected that will connect you with the executives.
- You have to provide your journey and passenger details so that the Airline can book special assistance for you.
How do I request Lufthansa for special assistance?
Once you are done with the bookings, requesting other services from the Airline becomes easy, as it can happen online without any problems. The Manage Booking lets you access your flight tickets and make changes to them as well. Whether you are requesting special assistance or adding any other new service to the list, everything can be done online. Follow the below-mentioned process for the same:
- Reach out to the official website of Lufthansa Airlines.
- Then, you must click on My Booking, given at the top right corner, and select Manage Booking.
- You have to add the booking code with the last name of the passenger and click on Log In.
- Get to the Menu and select flight details so that the flight will be opened.
- Click on edit and scroll down to the service section.
- Select the special assistance and then fill out the form with all the details.
- Submit, and the executives will send you a confirmation.
How do I write an email to Lufthansa for special assistance?
The special assistance that you want can be requested via email as well. For that, you just need to have the Lufthansa special assistance email address so that it can be easy for you to get the required information as well. You just have to draft an email with all the ticket details and why you need assistance. You must mention the information of the passenger who requires a wheelchair as well. If there is any medical condition, then make sure you mention that also and send it to specialservice@dlh.de.
How can I get connect with Lufthansa Airlines from Abroad?
You might be trying to connect with Lufthansa Airlines from abroad, and you can be anywhere around the world. However, to communicate on the Lufthansa Airlines international contact number, you must get to the help center and resolve your problems. You just have to go through the mentioned procedure carefully so that you can get the phone number for any country you want:
- Visit the official webpage of Lufthansa Airlines.
- Then get to the customer service section and select Help & Contact.
- Choose the request you want to make and then the query from the given options.
- Get to the contact options and click on Call Us and the Help Center will be opened.
- You can look for your country in the search section, and the contact number for the same will be given.
What is the Lufthansa Special Assistance phone number?
The Airline can provide you with special assistance, but you have to inform them 48 hours before the scheduled flight. You can dial +1-516-279-1768 to make a request for special assistance or any other urgent need or medical service. If the request for wheelchair assistance was made after the 48-hour window, then the Airline might not be able to arrange it for you. However, make sure that you ask for the assistance in advance.
How long does it take to get assistance at Lufthansa Airlines?
As soon as the executives at the Airline will receive your request they will start verifying all the details and let you know whether you can get an assistant or not. If we talk about the Lufthansa airlines response time, then it will be quick on the phone and the chat. However, the executives will take hours to respond to emails.
