Passengers always look for alternative methods of contact to communicate with the airline. Every airline tries to provide better customer service than its contemporaries, for which they tend to provide the best contact methods with excellent service and redressal options. Avianca Airlines also works on the same principle where the passengers are treated with utmost priority. In case a passenger who has booked a flight with the airline would like to know specifically; How to Contact Avianca by WhatsApp?; for baggage policy and guidelines, they can refer to the below-mentioned details and then connect through this method.
How can passengers connect to Avianca Airline through WhatsApp?
The method of connecting through WhatsApp is quite convenient and easily understandable through the steps provided as follows:
Go to the official website of Avianca Airlines.
Browse through the page to the Information and Help drop-down icon provided on the homepage.
Choose the Help Center tab from all the available options given.
The WhatsApp Support link for the passenger will be available either at the top end of the page or the bottom end of the page.
Click on it to access the WhatsApp chat either by downloading the app or through the online web application by scanning the QR code provided.
The passenger can also save the number given, +57 3114006797, and then initiate the chat through their mobile device.
Type in the query related to the information on the baggage policy and the guidelines to receive a response accordingly.
The response time with the airline will depend on the availability of the representatives with the airline and the peak hour timings with the airline.
What other methods of contact are available with Avianca Airline?
Airlines always provide different contact methods so that the passenger can choose from the options given as per their convenience and availability. They can select the alternative methods of contact as given below:
Connecting to Avianca Airline through call:
The passenger can talk to a live person with the airline through the Avianca Customer Phone Number accessible to the passengers through this simple method which is:
Ruffle through the official website of Avianca Airline.
Search across the page to find the About Us tab, where you can select the Contact with Us link.
Select the number for calling on the new page displayed as per your choice and preference.
Place a call at (+001) 800-284-2622 to get connected to the customer support team, who will assign a representative who will guide you to get the query/complaint solved properly.
Submit a ticket with the airline through the online portal:
Avianca Airline has an additional feature apart from WhatsApp and calling support which is submitting a request for the support required. The link for the same is available on the Help Center page of the airline. The passenger simply needs to select the specific request that needs to be addressed, fill in all the necessary details and then make the final submission. The team of experts will get back to you with the required response so that the problem gets solved.
Once the passengers go through the information provided, they can choose the best option suitable for them. For further details required, visit the official website of the airline.
