Flight cancellations can be complicated and expensive at the same time. After spending a considerable amount on booking, passengers require flexibility while canceling a flight and claiming a refund. That's why Qatar Airways provides a liberal refund policy for the passenger's convenience. If you are in a similar situation, you need not wonder: How do I claim my Qatar Airways refund? You can easily do it through their website or by calling a representative. But, it will be helpful if you read the Qatar Airways refund policy below before cancellation to see the rules applicable to your current situation.
Qatar Airways Refund policy:
- Passengers are allowed to claim a refund at Qatar Airways if they have booked the flight through their website/mobile app, call centers, or ticket offices. If you have booked it through a travel agency, you must contact the same for a refund.
- According to the policy, you are eligible for a 100% refund if you cancel your refundable ticket within 24 hours of booking.
- You have to pay the appropriate charges if you cancel your refundable flight after 24 hours of reservation, and the remaining amount is refundable.
- If you cancel your nonrefundable ticket within 24 hours of the reservation, you are eligible for a Travel credit of the same fare instead of a refund.
- Your entire sum will be forfeited if you cancel your nonrefundable ticket after 24 hours of booking.
- A Full refund is also possible if your flight is delayed for more than 5 hours and you choose to cancel it.
- You are also eligible for a full refund if you can't travel due to a medical condition or the death of an immediate family member.
The process to request a Refund at Qatar Airways:
Online through the website:
You can request a refund at Qatar Airways online by filling out a Refund Form on their website. It is the most convenient way, as you can do it anywhere using your laptop or smartphone in the manner stated below.
- Open the website www.qatarairways.com
- Hit the Contact Us option under the Help section of the website.
- Choose the Refund & Travel voucher option on the following page.
- Now you are required to enter your Qatar Airways Booking Reference and Last name to open the related Form.
- Fill it in with the details like name, email, phone, etc, and submit it.
- They will process your request, and the refund amount will be credited in the source account within seven business days.
By calling a representative:
If you are unable to claim a refund online due to some issues, then you can call the Qatar Airways phone number 1 (803) 715-2827 Or 1 (877) 777-2827 (OTA) / 1 (802) 577 2827 to request a refund by speaking to them individually in the way described below.
- Dial the Qatar Airways customer service number available on the Contacts page of their website and select your preferred language to proceed.
- Listen to the IVR instructions and choose the 5th command for refunds.
- They will forward your call to a representative and share your booking details with them to know the applicable charges and refund amount.
- Once you confirm the details, they will process your refund and send you an endorsement email for confirmation.