KLM Airlines is a well-known airline with its headquarters in the Netherlands. They offer air services to different locations, including domestic and international airports. Suppose you booked your flight with the Airline and must cancel because of an emergency. You may want to get a refund for your cancellation. The passengers can apply for a refund as per the guidelines of KLM. You can view this blog to learn the policies and processes of the Airline.
What are the policies of KLM for refunds?
Passengers have to fulfill the terms and conditions of the Airline to apply for a refund. If you fail to meet their policies, you may not be eligible for a refund:
There is a 24-hour risk-free window for the passengers to cancel their flights for free.
In case passengers cancel their ticket after 24 hours. The Airline will deduct a cancellation fee from the ticket and refund the remaining amount.
The passengers are entitled to a full refund on cancellation if a flight is canceled by the Airline.
In a medical emergency, you can ask for a full refund on the cancellation by presenting the medical reports to the Airline’s officials.
What is the process for the refund in KLM Airlines?
The passengers who want to apply for a refund in KLM can follow the process given below:
Visit the official webpage of the Airline.
At the top of the page, click on “My Trip.”
Fill the box with your last name and reservation code and click on search.
Get the booking details and select refund in the Menu.
Fill in the necessary details and your reason for canceling your ticket. Attach the medical document in case you withdraw for any medical emergency.
Click on submit, and the Airline will process your refund amount in your source payment.
How long do I have to hold for the refund?
Passengers are supposed to wait for the refund as described below as per their payment choice:
Card or Online: You are supposed to hold for seven business days to get your money back.
Cash or Cheque: It may take up to 20 to 25 working days to revert your money to your source payment.
Conclusion.
The passengers can take help from the above-given sections to inform themselves about the process and policies of refund in KLM Airlines. If you are still unclear and want to know how do I Speak to a KLM Agent? to get more details. You can visit their official site and arrange their contact details.
