Turbotax is an American-based company that develops software that helps maintain the income tax return file. The software called Turbo tax includes many features which can help you in preparing all the files related to your credit and debt status without any hassle. You will get a key that will be used as a login credential that provides access to your TurboTax account. The login credential is uniquely designed so anyone else cannot get your credential information. Through query box 

The query box will provide you with the form in which you can fill your contact details and the query-related issue. Following that, submit it to the TurboTax authority. The customer service will connect back to you on your registered details and resolve your query. 

• You can visit the official homepage of Turbotax.
• Then go through the contact us section and select the query box option.
• The query form will open on the screen; you are required to enter all necessary details and click on submit. 

Through live chat 

The chat option will let you text your query to the online chat assistant, who will resolve it as soon as possible. The chat process will not ask you to fill in details. Rather than that, with just one click, you can connect with the customer service executive. During the chat option, you can resolve your query without the help of a live person. That's why it is a self-service kind of option.

• You can open the official page of Turbotax.
• You need to tap on the contact us tab. 
• After tapping, click on the chat with us option.
• At last, the chat box will open, tap on the start chat button and proceed to chat related to your query.

Through phone call

Dial the toll-free number 1-800-446-8848, available 24 hours and seven days. The phone call option will let you resolve your query while speaking to the TurboTax customer service personnel. The calling process is safe and secure for sharing your question, as all the calls are recorded for verification and inspection purposes only. 

• You can move to the official portal of Turbotax.
• Then roll under the home page and click on the contact us tab.
• After that, you can select the call us option.
• The page will show you the toll-free number 1-800-446-8848; dial it.

The helpline number will connect you with the IVR, and follow the instruction given below 

• Press 1 to choose your language 
• Press 2 to manage your subscription.
• Press 3 to claim for the refund 
• Press 4 to talk with the customer service executive 
• Press # to disconnect the call 

The answer to your question: How do I ask TurboTax a question? It is already answered above in the form of procedures. The above-written methods will connect you directly with the company staff, where you can ask your necessary queries.