Technology

Aggregated Knowledge Of The Mediums To Call Google Customer Services

Google has offered several products and services to users for the last many decades.

It has not only been known for providing numerous services to users but also known for its amazingly supportive customer care services. It has maintained goodwill in the market by providing solutions to the users in case of any dissatisfaction with the services. If you are looking for ways to get through the customer care services of Google, then you must go through the information given in the forthcoming section.

Various options to reach Google customer services:

Contact via phone number: There are some queries related to Google products and services that can only be cleared by talking with a live person. Many users wish to reach customer services via this mode of communication. To utilize this option, they need to dial Google’s official phone number:: 1-800-419-0157. The call will be answered via automated voice that will ask the callers to press one number from the given IVR menu:

  • Press 1: To select your language
  • Press 2: To choose google service
  • Press 3: To purchase google products
  • Press 4: Have complaints about google services
  • Press *: To request a Google callback.
  • Soon after pressing the number, your call will be associated with the dealing customer representative. You can discuss your issue and expect the finest solution within the shortest time.

Contact via live chat: Sometimes, it is easier to write your problem instead of explaining it over a phone call. Under those circumstances, customers must avail live chat facility of Google. Though all of the services do not support this facility, a number of them do, so users must check before opting for this option. To use it below mentioned steps must be followed:

  • Princess must be started by visiting the official Google page via your device.
  • Enter your registered google id and password, and hit the login button to sign in to your account.
  • Click on the Google help section.
  • From the displayed services, tap the option you are facing a problem with.
  • You will now show mediums to reach customer services.
  • Tap on the live chat option.
  • The chat window will soon be generated.
  • Customers must mention their issue in the chat box and click on the send button.

Contact by sending an email: Users have the opportunity to formally register their issue related to Google services by using the alternative of email. For this, they need to frame their issue clearly and drop an email at the official address:

support-in@google.com. 

Also, if it is essential, then they can also attach the important and relevant documents by hitting the link icon to verify their issue.

Contact by social media: If you wish to connect with Google customer services via social media, then you can use the following mediums to get assistance:

Facebook: facebook.com/google

Twitter: twitter.com/google

Conclusion: Since google is known to provide solutions to every problem, people get confused when they face issues with Google service itself. Many of them also get puzzled “Can I call Google for customer service?” The answer is yes & described in an elaborated form in the above section. Apart from phone calls, there are other alternatives to reach customer care services at Google.