Technology

Comprehensive Information To Communicate With Google Customer Services

Google is known to provide various services to users. If any person comes across any issue while using these services, they can reach customer care services. But users are generally confused about the functioning time of these services. Refer to the information given below to clarify your doubt.

What are the various available alternatives to communicate with Google?

Reach Google via phone number: A phone call is the best communication medium. If any user feels that his problem can be resolved by talking to a live person at Google, then they must use this option. You can use this facility 24/7. To initialize this method, they need to dial Google’s official phone number: 1-800-419-0157. The call will be received by a computer-generated voice that will instruct the customers to select one option from the below-mentioned IVR menu:

  • Press 1: To choose language according to your region
  • Press 2: To select your google service
  • Press 3: If you wish to purchase google products
  • Press 4: If you have any have complaints about google services
  • Press *: To request a Google callback.
  • After customers dial any of the numbers, their call will be navigated to the corresponding representative, who will generate a solution to resolve your problem. 

Reach Google via live chat: Customers can use the live chat alternative to get the required assistance from Google. This facility provides instant response to the users; also, assistance is available 24 hours. They need to simply need to follow the instructions given below to use this facility:

  • To initiate the process, customers need to visit the official Google page.
  • Now to proceed further, they need to enter their registered google id and password and hit the login button to sign in to their Google account.
  • Next, they must navigate to the Google help section.
  • Customers will now be displayed a list of Google services; you need to click on the option you are facing an issue with.
  • Now from the available options to reach customer services, select the option of live chat.
  • Soon the Google chat window will generate. Here you need to write your issue. You must provide a brief description and click on the send button. 
  • The chat assistance is available for 1 min duration. 

Reach Google by sending an email: Some of the Google services do not support live chat facilities. For such cases, customers can utilize the option of sending an email. For this, they need to mention their problem formally and drop their mail at the official address. Google generally reverts you back within 7-10 business days. Also, do not forget to attach supporting documents like receipt of your google products to verify your reason for complaining.

support-in@google.com. 

Reach Google by social media: While using Google services, if you come across any issue, then you can write your problem and post it on any of the below-mentioned platforms. You must always tag the official Google account in your post to draw the attention of customer services. You can use this approach anytime. 

Facebook: facebook.com/google

Twitter: twitter.com/google

Conclusion: Referring to the above-mentioned information, your doubt “Is Google support 24 hours?” will have been cleared as the different alternatives have different operational times, but virtual assistance is available 24/7.