Technology

How Do I Contact A Person At Turbotax?

TurboTax is one of the most widely used accounting software; people prefer to use it for maintaining their financial records. If you are an active TurboTax user and you come across any issue, then you can contact a person at TurboTax by following any of the below-mentioned approaches. If one option does not work for you, then you can proceed to use the next available alternative. The choice completely remains in the hands of users which option to proceed with.

Different mediums to contact TurboTax customer care services

Contact TurboTax by phone number: If any person faces any issue while using TurboTax services, then they have the facility to reach their customer care services and get rid of their issue. To use this alternative, customers are required to dial the official phone number: 800-446-8848. Soon your phone call will be connected with a recorded voice that will instruct you to press one of the options from the below-mentioned IVR menu:

  • Press 1:To select your language.
  • Press 2:To register a complaint about the software
  • Press 3:To buy or upgrade your existing software
  • Press 9:To request a callback

Contact TurboTax via live chat: There are incidences when you want an instant response and can't get the response due to a busy phone network. In that scenario, customers can use a live chat alternative.

  • Visit the official TurboTax website.
  • On the home page, you will find the option of "contact us" by scrolling to the extreme bottom of the page.
  • Now you can see various available options to connect with them. Select the alternative of "chat with us" by hitting the chat icon.
  • As the message box loads, insert your query in the message box and click the arrow button to submit.
  • Soon you will be connected with TurboTax Support representatives who will generate the finest possible solution to your issue.
  • This method is popular as the assistance is available 24/7.

Contact TurboTax via Email: If any person wants to drop an email to resolve their issue, then TurboTax also provides this facility. Following instructions must be followed by the users to use this medium of communication:

  • Initialize the procedure by visiting the official TurboTax website 
  • Now you need to visit the contact us page.
  • Select the option of email from the various available options.
  • TurboTax allows you to send an email in the form of a request form. So as you click on the email link request form will open. You need to fill in all the mandatory fields of the form, and it must be noted that customers must attach all the verifying documents. You can type your message in the space provided.
  • Finally, end the procedure by clicking the submit button.
  • If you wish to talk to someone, you can request to call you back according to your schedule by using this option.
  • You will be reverted with the solution to get rid of your issue as soon as your mail is acknowledged.