Travel

Different Ways To Connect With Westjet Customer Service Other Than Phone Calls

Westjet is one of the airlines that provide low-cost carriers that will be affordable, and you can have a budgeted journey experience. The airline offers its facilities which are available 24 hours and seven days. The airline provides a digital platform on which you can access everyone's facilities, such as flight status and flight booking, and manage your booking; all these are possible if you log in through WestJet's official site and official application. West jet provides Infratech facilities via which you can rest in their lounge while waiting for the flight to board your terminal. Westjet offers different ways to connect with the airline customer service executive, who will resolve your query as soon as possible. 

Through live chat 

The live chat provides a chat box where you can chat about your query with the online chat assistant. Chat services are one of the channels through which you can text your question and get a suitable solution without any delay. It is a kind of self-service option that can be applied if other methods do not work.

  • You need to open the official site of the west.
  • After that, move to the contact us section and tap on it.
  • Now click on the chat with us tab, and the chat box will open.
  • At last, tap on the start chat button and enter your details to proceed to a chat related to your query.

Through phone call

The phone call option is one of the fastest and quickest ways of approaching airline personnel. The calling process will connect you with a customer service executive who will resolve your query while talking to the customer service executive. The calling process will provide you with a secure channel through which you can share your query without hesitation, as all the calls are recorded for verification and inspection purposes only.

  • You can go through the official portal of the west.
  • Then scroll down to the contact us section, and click on it.
  • After that, you can tap on the callus tab, and the page will show you the toll-free number.

Dial the digits, and follow the instruction given by the IVR mentioned below to connect with the customer service executive.

  • Press 1 for flight status
  • Press 2 for baggage claim 
  • Press 3 to manage to book 
  • Press 4 to talk with the customer service executive 
  • Press # to disconnect the call 

Through mail 

The mail options will provide you with a mailbox to compose mail related to your query. It is a convenient way to approach an airline where you can retrieve previous mail from the mail inbox for future reference.

  • You can open the official homepage of WestJet.
  • Then at the end of the page, click on the contact us section.
  • Under the section, tap on the mail us tab.
  • The mailbox will appear on the screen mentioning your query and mail address and send it to the customer service executive. 

The answer to your question: How long is the hold time for WestJet? Guests can hold their fare, and you can purchase the entire fare on the WestJet site, or you can make a call before the end of the hold period (72 hours).