Emirates is one of the leading airlines that flies over 200 domestic and international destinations. It is a carrier airline in the UAE. It is a four-star-certified airline for its quality of products and services. The ratings of the products and services of Emirates include seat comfort, In-flight entertainment, free wifi, and many other facilities. At times, you may come across various issues and queries. To get it solved, you can talk to customer service. And to know How do I talk to Emirates, go through the content written below:
Through Phone Call
If you are willing to get in touch with the customer service team of Emirates Airways, you can do it through the call process. To get onto the call, you can follow the procedures that have been explained in the steps mentioned below:
- Get onto the official website of Emirates https://www.emirates.com/.
- Click on the Help option available at the top of the homepage.
- From the drop-down, select the Help & Contacts option.
- This will forward you to the contact page of Emirates.
- Scroll down to reach the contact options section.
- From this, choose the call option.
- Now, give a call to the General Enquiries number
Once the call gets connected, follow the IVR instructions that are hence explained below:
- Press 1 to continue in English.
- Press 2 to change the language.
- Press 3 to book new tickets.
- Press 4 to make changes to your booking.
- Press 5 to cancel the reservation.
- Press 9 to speak with a representative.
- Press 0 to go through the menu again.
Through Email
If you are looking for a way, there will be no hold-time or wait-time. The method is through email. If you have enough time to get a solution for a query, you can choose to draft an email and then send it to the official email address of Emirates Airways. You may attach the required documents to help you understand your query better. Also, you might attach screenshots and screen recordings with the drafted email. The airlines would get back to you within 24 hours, counted from when you sent the mail.
Via Online Chat
If you don’t want to have a one-to-one conversation and you are shy to talk to a live person, you can choose to chat with an agent to contact Emirates customer service. To get on, speak to them, and follow the procedures that are explained below:
- After getting to the official website, navigate to the Help & Contacts page of Emirates.
- Then, scroll down to the contact options available on the same page.
- Reach out to the chat option by clicking on the message icon.
- Then, an automated dialogue box will appear on the right side of the screen.
- Reply to the set of automated messages that appear in the dialogue box at first.
- Then, after a few minutes, an agent will get connected to you after a couple of minutes with an effective and efficient solution.
