AOL is a web portal in America whose service provider is based in New York City. It's a brand that the current incarnation of Yahoo Inc has marketed. The telecommunication company provides the best email services to users. Other than that, they make sure that in case of any technical issue or the users face any bug, they get the best possible help. Many methods are prescribed on AOL's official 'Contact' page to connect with the executive.
Methods to connect with AOL
There are many ways to connect with AOL to get the best possible assistance in case of any query.
Via phone call- The most preferred way to connect with customer service is through phone calls. The phone call services of the company are available from Monday to Friday from 8 AM to 10 PM ET. The steps required to be followed to get in touch with the executive over call are as follows.
Dial the customer service number; you must follow the auto-generated instructions.
- Press 1, to process in English.
- Press 3, if you want to reset your password.
- Press 4, to get any kind of technical support.
- Press 5, to connect with the customer service agent of AOI.
- Once the IVR instructions are completed, you may have to wait for a while on hold, after which the customer service executive will connect with you.
Via Chat- If you have to wait for a more extended period on call, in that case, you can opt for the option of live chat. To connect with the users on the chat, you must get onto AOL's contact page.
- Once getting onto the chat page, you are required to look for the chat option given on the page.
- Once you get onto the chat option, follow the pre-fabricated chat process to identify your issue, after which the company's customer service agent will get in touch with you.
- Explain your query to the agent over chat to get an immediate solution.
Via Email- The professional method to get your issue resolved by customer service. All you need to do is draft a mail and send it to the official email address mentioned on the company website. Email is the modern version of writing your query to the company and getting a quick response.
Via Social Media- The users can get the best help when they connect with the customer service team. But sometimes, connecting with them seems like an issue, and to make it easy, the company also makes many social media handles through which the agent can get in touch with the executive. The users can go to the Facebook and Twitter handles of the company and get queries registered.
Facebook- https://www.facebook.com/aol/
Twitter- https://twitter.com/aolsupporthelp
Contact Form- The users can also request a call back from the executive with the help of a contact form. If you wish to request a callback, get onto the official contact us page. Fill out the details, date, and time you want to get the callback and submit the form.
Final Words
Read the above-given details carefully to know how do I talk to someone from AOL? And make sure to visit the official website of AOL to be sure about everything.
