Are you wondering Why is it so hard to get a hold of American Airlines? No, getting in touch with American airlines' customer service team is not hard. You can review the content to learn more if you want to contact the team. 

Contact via Call

If you are willing to talk to a live person from the American Airlines Customer service team, you can follow the steps provided here to get in touch with an executive. 

1. First, reach out to the official page of American Airlines. 

2. Click on the “Help” option, and go to the “Help Center” section and choose the call icon on the left.

3. You will find an option of “Media Enquiries along with which an eleven-digit number will be flashed. 

4. Dial the given number and Follow the IVR instructions.

   1. Press 1 to continue in English. 

   2. Press 2 to change the language. 

   3. Press 3 to book new tickets. 

   4. Press 4 to cancel your booking. 

   5. Press 9 to talk to an executive. 

   6. Press 0 to listen to the menu again. 

Contact via Chat 

If you are a person who is shy enough to talk to a live person and want to avoid calling the American Airlines phone number, you can opt for the best alternative available to connect with them. The option is to chat. To chat with a live agent, you can follow the given steps:

1. Browse through American Airlines's official website, and click on the Help option on the Homepage. 

2. On the Help Center page, click on the “Let’s Chat” option, enter your name, and agree with the terms and conditions to continue. 

3. You will receive a set of auto-generated messages. Here, click on the option to talk to a live agent. 

4. The agent will ask about your issue, provide with relevant answers and get an efficient and effective solution. 

Other ways to contact the American Airlines

Other than calling and chat, American airlines also have different ways in which you can contact the airline's customer service team. 

Via Email: If you want to connect with American Airlines to get your query resolved and you have adequate time, you can choose to write an email to the team to help you out. If required, you can also attach relevant documents, screenshots, and screen recordings. 

Via Contact Form: You can also request a call back by filing the contact form to contact the respective team. The team will get back to you on your given contact details.  

Via Social Media Handles: If you seek a reply immediately from the airlines, you can choose the social media platforms to connect.