Travel

How Do I Reach Lufthansa Customer Service?

Guide to connect with Lufthansa

When you plan a vacation with your family, but due to several passengers, you want to connect with the airlines' representatives to know about offers, deals, etc. While traveling with Lufthansa airlines, you will benefit from cheap flights, vouchers, etc. If you have any concerns, you can also connect with the representative. To know the detailed information about this, you have to read below. 

Several methods to resolve your queries are below mention:

Via phone call: If you want to send your query most quickly, you have to go with the phone call options, and to send your via phone, you need to follow the below steps.

Open the Lufthansa airlines website and then go to the contact us page.

 Then you need to mention the country's name with the code.

You will receive the Lufthansa phone number of that county; you need to make a call on that number and then follow the IVR.

Press 1 for bookings 

Press 2 to cancel the flight 

Press 3 to add luggage

Press 4 to connect with the representatives 

Press 5 for more options 

Press 6 to go back 

You must choose the key per your query and connect with representatives. 

Via chat: If you find difficulty while sending the query on the call, then you can also choose the option of chat, and to do that, you need to follow the below procedure

  • Go to the website of the Lufthansa airlines 
  • Next, click the contact us section 
  • Now you have to choose the chat option, and you need to fill out the date and timings of the flight. 
  • After this, you need to mention the passenger's details like complete name, contact number, and email. 
  • Following this, you will receive a code on the contact details you need to fill out in the available space. 
  • After this, a chat box will open; you need to mention the concern's details. 
  • Lastly, the representatives related to that concern will connect with you and provide solutions. 

Via mail: Lufthansa also allow their passenger to send their query via mail; to send the query via mail, they need to follow the below process. 

  • Open the registered mail id 
  • After this, go in the compose a mail option
  • Then fill out the complete concern in the given box and, if needed then also attach a valid document picture. 
  • Following this, send that mail to the official support mail id of Luftansa airlines. 

The above ways will help you to know how do I reach Lufthansa. You can connect with them anytime as Lufthansa provides a representative facility for 24 hours.