At Insomniacs.in, we understand that our clients may occasionally require adjustments to their service agreements due to unforeseen circumstances or business needs. To ensure a seamless experience and provide flexibility, we have developed a detailed refund and cancellation policy. This document outlines the conditions under which you can request for refunds or cancellations of your subscription plans.

Refund Policy

To facilitate any necessary adjustments to your service plan, Insomniacs.in offers a robust refund policy. Below are the conditions that must be met for eligible refunds:

• Requests for refunds must be made within 72 hours of the subscription start date.
• The request should include a clear explanation of why you require the refund or cancellation, such as a change in business operations, relocation, or any other valid reason.
• You may choose to receive a full refund minus any applicable service fees or taxes. For partial refunds, we will provide an estimate based on the remaining duration of your subscription plan.

Cancellation Policy

In situations where you need to cancel your subscription for personal or business reasons, Insomniacs.in has a straightforward cancellation policy:

• We require 72 hours notice for cancellation requests. Notifications received within this timeframe will be processed immediately.
• For partial cancellations (e.g., from full-time to part-time use), you can apply for a refund of the unused portion of your subscription, minus any applicable service fees or taxes.
• Any ongoing projects or services that were initiated before the cancellation notice was received will not be affected by the change. Our team will ensure these are completed as per our agreement.

Additional Considerations

We understand that circumstances can arise unexpectedly, and we strive to accommodate such situations with our policies. However, there may be certain conditions under which refunds or cancellations cannot be granted:

• Cancellations made within the first 24 hours of subscription start are not eligible for a refund due to immediate costs incurred.
• Subscriptions that have exceeded their free trial period and require an upgrade may not qualify for cancellation if they have already paid for additional features or services beyond the initial offer.

Contacting Us

If you need assistance with your refund or cancellation, please do not hesitate to contact our support team. We are available 24/7 via email at support@insomniacs.in and through live chat on our website. Our dedicated team will guide you through the process and ensure your request is processed swiftly.

We believe in maintaining open lines of communication with all our clients, ensuring their satisfaction and ongoing success. By providing a transparent and flexible refund and cancellation policy, we aim to foster trust and support within our community.